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The period following the holiday season frequently reveals financial and legal complications arising from consumer transactions. Returns are disputed, services fall short of expectations, warranties are questioned, and payment obligations continue despite dissatisfaction. In Ontario, post-holiday consumer disputes often raise a critical legal issue: mitigation of loss. Consumers are not permitted to remain passive when… Read More

In Ontario’s civil justice system, the burden of proof determines which party carries the responsibility of proving the facts necessary to succeed in a case. In the Small Claims Court, this principle remains fundamental, despite the court’s simplified procedures. The party who initiates the claim bears the legal and evidentiary responsibility to establish the case… Read More